Singapore Changi service contract

Singapore Changi Airport is one of the most progressive airports in the world. Crisplant supports the airport's highly specialised baggage handling system to ensure maximum operational security for the airport’s baggage handling system. That is service fit for a winner.

A major aviation hub in Southeast Asia, Changi is recognised as one of the most advanced and passenger-friendly airports in the world. Crisplant has a residential service contract for the operation and maintenance of the baggage systems at Singapore Changi Airport Terminals 2 and 3 and is solely responsible for ensuring optimal operation and maintenance and the long-term capabilities of the baggage handling systems. A team of 121 Crisplant employees is deployed to operate and maintain the automated baggage handling systems at the two terminals. They provide 24/7 operation at the baggage control rooms and necessary preventive maintenance to ensure continuous system availability and optimum performance.

 

Crisplant services Terminals 2 and 3, where the control system monitors and controls the entire system and server rooms. Crisplant is solely responsible for ensuring optimal operation and maintenance of the baggage handling systems. Preventive maintenance is carried out as required and the latest technological upgrades made available as they arrive. The Crisplant team manages the job in three shifts, seven days a week. Should a situation arise where more personnel are required, additional Crisplant technicians are ready on short notice. Their role is to secure optimum system availability and to ensure the baggage handling system’s long-term capabilities.

With the residential service contract, airport staff can concentrate on their primary tasks, knowing that the service and maintenance of the highly specialised baggage handling system is under control. And Changi airport can continue to meet the expectations of the passengers whose votes have contributed to the airport’s numerous awards.